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 Do you store my credit card number?

We do not store credit cards on your servers.  When paying by credit card, you are taking to our...

 How do I cancel my hosting account?

To cancel your hosting service: Log into our Billing and Support System at...

 I sent a payment via PayPal but it's not showing in my account

We require that all payments sent via PayPal be initiated from an invoice in our billing system...

 Money Back Guarantee

Customers may cancel at any time via the cancellation form in your client dashboard. KVIhosting...

 My site was suspended due to non-payment, what do I do?

We offer a 48 hour grace period for all payments and should you not make your payment within 48...

 Why was an extra invoice generated for Bandwidth Usage?

At the end of every month we automatically process the bandwidth usage of all accounts and...