I sent a payment via PayPal but it's not showing in my account

We require that all payments sent via PayPal be initiated from an invoice in our billing system at https://my.kvihosting.com/login.php.

If you sent a direct payment we will need you to open a ticket in the billing department and provide the transaction ID as well as identify which account you wanted the payment to be applied to so that we can apply the payment to your account.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Do you store my credit card number?

We do not store credit cards on your servers.  When paying by credit card, you are taking to our...

How do I cancel my hosting account?

To cancel your hosting service: Log into our Billing and Support System at...

Money Back Guarantee

Customers may cancel at any time via the cancellation form in your client dashboard. KVIhosting...

My site was suspended due to non-payment, what do I do?

We offer a 48 hour grace period for all payments and should you not make your payment within 48...

Why was an extra invoice generated for Bandwidth Usage?

At the end of every month we automatically process the bandwidth usage of all accounts and...